Is it safe for me to use my credit card when I order?
Yes, we have a completely secure merchant account system that automatically
checks your credit card number and deposits the money into our bank account
without anyone even seeing your credit card number or information. So it's
How will my product be shipped?
All orders will be shipped via UPS or United States Postal Service. See Policies
Do you ship internationally?
Yes. We do ship internationally. We will need a photocopy of your picture ID with
the the credit card faxed to 1-508-235-1044. as well as your home phone number.
How long will it take to receive my order?
3-6 business days N. America and Canada, and 7-12 business days
international.
How can I place my order if I experience difficulties with your website?
If you should have any difficulties placing your order online you can email your orders at
orders@betterkaraoke.com or you can call us
@ 1-800-816-3624 and we will be happy to take your order over the phone.
What is the warranty on the equipment?
The warranty on all of our players is one-year parts, 90 days labor.
How do I know you got my order?
Better Karaoke.com sends an email confirmation for all orders. To receive it you
must include your correct email address with your order.
What kinds of payment do you accept?
For USA orders:
We accept American Express, Mastercard, Visa and Discover.
For International Orders
We accept American Express and Visa. We will need a photocopy of your picture ID and the credit card faxed to 1-508-235-1044 as well as your home phone number. See Policies
How can I track my order?
You will be given a tracking number, you can find out how close your package is
to being delivered by going to the web site we give you.
Karaoke FAQ's:
What is CDG?
CDG (or CD+G) stands for compact disc plus graphics. A CDG Karaoke disc contains
an additional track, which displays the song lyrics on a TV when played on a
Karaoke player. The words to the song are typically displayed on a blue background
and are highlighted in a contrasting color to signal when the words should be sung.
The CDG format is the Karaoke standard for most of the world's Karaoke.
CDG Karaoke disks require a special Karaoke player called a Karaoke CDG Player. A
Karaoke CDG player is similar to a regular CD player, except that it has an
additional chip for reading the graphics track of a CDG. In addition, a CDG Karaoke
Player also has a place to plug in a microphone, a key controller to adjust for the
singer's key, and an echo control to enhance the singer's voice.
A normal DVD player will play both the DVD and Video CD Karaoke disks. However,
a Karaoke DVD Player has additional features such as microphone inputs, key
changer, and echo control.
What is VCD?
VCD stand for Video CD. Video CD Karaoke discs provide not only the lyrics in time
with the music, but also a video background display that complements the song.
This format is less expensive (about half the price) of DVD disks.
To play Video CD disks you need either a CDG Karaoke player with Video CD
capabilities or a DVD player since all DVD players can play Video CD format. Many
CDG Karaoke players have a combination Video CD and CDG function and operate
the same way as a regular CDG Karaoke player.
Are these original recordings?
No, Karaoke tracks are recreations of the original song. All songs have been
re-recorded with the goal of sounding as similar to the original as possible.
Will I be able to play any type of Karaoke music on any of the players that
you offer for sale at Better Karaoke.com?
No. Some players play only CDG discs. Some players play both CDG and VCD disks.
Finally there are other players that play DVD disks. The CAVS players are the only players we sell that play the Super CD+G disks. Before you select a Karaoke player, you need to determine what your needs are and then select the player that best fits your needs.
